Frequently Asked Questions

FAQs

You’ll receive your first delivery of wine within 2-3 working days of completing checkout (or selected date if a gift).
You’ll receive subsequent deliveries within the first week of each month. If your first order was on the 21st of the month or after you’ll receive your second delivery 4-6 weeks later.
Your delivery will contain 2 bottles of fantastic wine, along with 2 tasting notes, food pairings and a recipe for each bottle. In your first delivery, you’ll also receive a welcome booklet containing useful tips for tasting wine.
You can manage your subscription in your account. Pause or cancel at any time, no questions asked.
Yes, you can purchase a gift subscription. During checkout, just enter the recipient’s address into the shipping address section.
The Grape Reserve delivers to UK addresses only. Some remote addresses will incur a 15% fee. See below for a list of remote postcodes.
The following postcodes may incur a 15% delivery cost on top of the susbcription price: BT, HS, IM, IV, KW, PA, PH, and ZE. For a full list, click here and refer to zones 2 and 3.

Have another question?

If we weren’t able to answer your questions, you can contact us at:
[email protected]