Frequently Asked Questions


You’ll receive your first delivery of wine within 2-3 working days of completing checkout (or selected date if a gift).
You’ll receive subsequent deliveries within the first week of each month. If your first order was delivered after the 21st of the month, you’ll receive your second delivery 4-6 weeks later.
Your delivery will contain 2 bottles of fantastic wine, along with 2 tasting notes, food pairings and a recipe for each bottle. In your first delivery, you’ll also receive a welcome booklet containing useful tips for tasting wine.
You can manage your subscription in your account. Pause or cancel at any time, no questions asked (not applicable to prepaid gift subscriptions).
Yes, you can purchase a gift subscription. During checkout, just enter the recipient’s address into the shipping address section.
The Grape Reserve delivers to UK addresses only. Some remote addresses will incur a 15% fee. See below for a list of remote postcodes.
The following postcodes may incur a 15% delivery cost on top of the susbcription price: AB, BT, FK, HS, IM, IV, KA, KW, PA, PH, TR, and ZE. For a full list, click here and refer to zones 2 and 3.

Have another question?

If we weren’t able to answer your questions, you can contact us at:
[email protected]